Refund policy

~In-store retail purchase return policy

same day refund, 7 days exchanges in origninal condition

~Online retail order Return policy 

Return by Mail 
Exchanges and returns are free, fast, and easy!

1. Items must be returned within 30 days.

2. Return merchandise must be unworn and in its original packaging with all tags attached.

3. Complete the Return Merchandise/Exchange form included with your order.

4. Place the return merchandise and completed Return Merchandise/Exchange form inside a shipping box.

5. Seal the box and place the prepaid label included with your order to the outside of the shipping box.

6. Take the package to any USPS location.

Please Note: We are not responsible for any lost packages.

 

 

 

~Custom Apparel Printing & Embroidery Policy

1. Custom Orders Are Final

All custom orders are final once production begins. Due to the nature of custom printing and embroidery, no refunds, exchanges, or returns will be accepted unless there is an error on our part.

2. Customer-Supplied Garments
•We strongly recommend using garments provided by our company to ensure quality and compatibility with our printing and embroidery processes.
• If you choose to bring your own items, you do so at your own risk.
• We are not responsible for any damages, misprints, embroidery errors, or material defects that occur during the customization process on customer-supplied items.
• If an issue arises, we will do our best to provide a discount on a replacement, but we will not replace customer-provided garments.

3. Company-Supplied Garments
• If you choose garments from our inventory, we will guarantee the quality of the final product.
•In the rare event of a mistake or defective customization on a company-supplied item, we will replace it at no additional cost to you.

4. Artwork & Approval
• All designs must be approved by the customer before production begins.
•Any design changes after approval may result in additional charges and production delays.

5. Production Time & Order Completion
•Standard turnaround times will be communicated at the time of order.
• Rush orders may be available for an additional fee.

6. Payment & Deposits
• A 50% deposit (or full payment for smaller orders) is required before production begins.
• The remaining balance is due upon pickup or before shipment.

7. Limitation of Liability
•We are not responsible for minor variations in color, placement, or size due to the printing/embroidery process.
•In no event shall our company be liable for indirect, incidental, or consequential damages.

-Any custom order will be held for up to 30 days, if no response the order will be donated to charity

By placing an order, you acknowledge that you have read and agree to this policy.